Data processing policy
Vespa Capital has in place and maintains an operational procedure to ensure the timely and efficient handling of complaints made by its clients.
Complaints may be sent to Vespa Capital Gestion - 41, avenue George V, 75008 Paris - France. The management company will acknowledge receipt of the complaint within ten business days of receipt, unless the response itself is provided to the client within this period. Unless there are duly justified special circumstances, it will provide the client with a response within two months of receipt of the complaint. In the event that the disagreement is unable to be resolved, the client may contact a mediator, including the AMF's Ombudsman.
The contact details of the AMF’s Ombudsman are as follows: Autorité des Marchés financiers, Madame Marielle Cohen-Branche, Médiateur de l’AMF, 17 place de la Bourse 75082 Paris cédex 02. The AMF mediation application form and the mediation charter are available at https://www.amf-france.org/.